Urgent Appointment

Book on the day appointments become available from 8am daily. Patients may queue in person or telephone reception. Available appointments are booked on a "first come" basis. Patients under the age of five years can be seen by a "First On Call" Doctor during two daily appointment clinics. Patients may book appointments for these daily clinics, as follows:

  • AM clinic between 8am and 11am daily.
  • PM clinic between 1pm and 3pm daily 


Routine Appointment

We offer advance booking up to three weeks.

  • book online with Patient Access via the link at the top of this page
  • use our appointment request form, Monday to Friday 9am to 5pm. We will respond within 4 hours during opening times
  • phone us on 020 8430 7710, Monday to Friday from 8am to 6:30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We generally offer 10 minute appointments. However where necessary, patients who may require longer can discuss with receptionists in order to arrange for a double appointment when booking. All patients under 16 must be accompanied by a parent/guardian or adult sibling.

All patients are registered with Dr G Ivbijaro. If you wish to see a particular doctor please inform the receptionist. You may have to be prepared for an extended wait for the next available appointment with your nominated choice.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Cancelling or changing an appointment

If you cannot attend an appointment for any reason, please inform us at least 24 hours in advance or as soon as possible. It is important not to waste appointment time slots. Patients are requested to consider others and assist reception, in order for us to offer the slot to someone else.  If you do not let us know within a reasonable amount of time, we will have to mark you as DNA (Did not attend). Patients with 3 or more recorded DNA's will receive a letter reminding them of the possible deduction from our registered patients list. Notification of cancellations which are given too late, do not allow adequate time for us to fill the appointment.

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system via the link at the top of this page
  • phone us on 020 8430 7710 , Monday to Friday from 8am to 6:30pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

In addition, patients may contact the Waltham Forest Enhanced GP Services: Tel. 020 8519 3999.

The telephone line is available to book appointments during the following hours:

  • Weekdays (Mon - Fri) 12 midday to 8pm
  • Weekends (Sat - Sun) 8am to 6pm


During a consultation the doctor may need to examine you and will ask if you consent to a chaperone being present. The chaperones at the Practice have all received training in the role of a chaperone. If you refuse, then the doctor may delay in examining you until another doctor is available.

Patients may bring chaperones with them but these will be for support purposes only and will not be allowed to be part of the examination.

Any examination will be explained to you. Patients will be advised of what to expect and why.

You may also request a chaperone to be present during a consultation. If you wish to do so, please inform the doctor/nurse in advance and this will normally be accommodated.

Home visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception to arrange a time as early as possible. 

You may only request a home visit if you are registered as housebound with us or are too ill to visit the Practice. Your GP will only visit you at home if they think that your medical condition requires it. The doctor will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.